Privacy Policy

1. Data Collection

When you register for services with NexitapBounce, we collect specific personal data required to provision your account. This includes:

• Personal Identifiers: Name, billing address, service address, email, and phone number.
• Financial Information: Payment details, credit card numbers (processed securely via third-party gateways).
• Usage Data: Total bandwidth consumed, connection status logs, and device MAC addresses necessary for routing. We DO NOT monitor, log, or collect your browsing history or packet contents.

2. Purpose of Data Processing

We use the collected information strictly for:

• Service delivery, installation, and network provisioning.
• Account management and billing.
• Technical support and network diagnostics.
• Communicating important network updates or legal notices.

3. Data Protection Measures

NexitapBounce utilizes industry-leading security practices. All personal data is encrypted at rest using AES-256 and in transit using TLS 1.3. Access to customer data is strictly regulated through Role-Based Access Control (RBAC) and limited to authorized personnel necessary for support operations.

4. No Unauthorized Data Selling

We do not sell your data. NexitapBounce does not rent, sell, or trade your personal information, contact details, or usage metrics to advertisers, data brokers, or third parties.

5. User Rights

Under global data privacy laws (such as GDPR and CCPA), you possess the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request the deletion of your personal data upon cancellation of services (subject to legal retention requirements for billing records).
• Opt-out of promotional communications at any time.

6. Contact for Privacy Concerns

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a privacy-related complaint, please contact our Data Protection Officer: